FAQ

Upon signing up, users receive 2,000 free trial tokens.

The platform operates on a pay-per-use system, with $1 equivalent to 5 tokens.

Token usage varies by module, and an average project requires around 100,000 tokens. Subscription options are also available.

  • Researchers in biotechnology, pharmaceuticals, and life sciences
  • R&D teams in startups and pharmaceutical companies
  • Non-experts who are new to drug development
  • Research labs needing data-driven analysis

All users can leverage the platform easily through its intuitive UI.

 

  • Upload protein and compound data
  • Predict binding and obtain detailed metrics (Binding Energy, Binding Affinity)
  • Predict toxicity and ADMET properties
  • Download result reports and manage experimental data

Uploaded data is securely stored on encrypted servers and can be systematically managed by project.

Yes. You can edit or delete data at any time within a project, and changes are applied immediately.

*Deleted data cannot be recovered.

 

Refund requests can be submitted via 1:1 inquiry at info@calici.co

Please include the following information for prompt processing:

  • UID
  • Number of tokens
  • Payment amount
  • Payment date

(Payment details can be found under My Account > Payment History)

Log in to your account and click “Coupons” on the dashboard

Enter your coupon code and add it

Check the “Available” tab for applicable coupons, then click “Use”

Tokens will be credited immediately upon application.

If you experience an error during analysis or encounter a service issue, contact info@calici.co

Please include a screenshot of the error, the module you were using, and the type of data involved for faster resolution.

You can find detailed module guides and tutorials here: Pharmaco-Net Module Guide